If you have questions about the app, feel free to schedule a training session with Brittany: https://calendly.com/restup
RestUp's background check policy depends on the state in which we operate. Right now, we are operating in Indiana only. Please find our Indiana background check policy here:
Please follow this link to a secure Google Form which allows you to upload an image or PDF copy of your Covid-19 Vaccination:
To establish the process to comply with the Federal mandate that that all RestUp users who wish to work in a CMS covered provider’s facility are vaccinated against COVID-19 unless they have a medical or religious exemption to help reduce the risk facility residents and facility staff have of contracting and spreading COVID-19.
RestUp’s facility user’s leadership is responsible for developing, implementing, and maintaining these policies and procedures in their own facilities. This policy and procedure merely serves as a means to assist facility user’s with abiding by any CMS and OHSA rules and regulations.
o Boosters or additional doses are not required to be considered fully vaccinated.
o Users who have received the first dose of a two-dose COVID-19 vaccine or a one-dose COVID-19 vaccine by the Phase 1 effective date of December 6, 2021 and the final dose of a primary vaccination series by the Phase 2 effective date of January 4, 2022, or prior to providing any care, treatment, or other services for the facility and/or its patients are considered to have meet the individual vaccination requirements, even if they have not yet completed the 14-day waiting period.
Obtaining COVID-19 Vaccine
Educating RestUp Users on the COVID-19 Vaccine
User Vaccine Disclosure and Proof Requirements
o Religious Exemption: RestUp Users with sincerely held religious beliefs may document their religious exemption.
o Medical Exemption: If the immunization is medically contradicted, per CDC’s Summary Document for Interim Clinical Considerations for Use of COVID-19 Vaccines Currently Authorized in the United States, user may apply for a medical exemption or delay.
o Exemption documentation may include:
Additional Precautions and Contingency Plans for Unvaccinated Users
Documenting COVID-19 Vaccine for RestUp Users
1) CDC COVID-19 vaccination record card (or legible photo of the card),
2) documentation of vaccination from a health care provider or electronic health record, or
3) state immunization information system record.
RestUp's facility customers expect that any health care worker on the RestUp app who voluntarily commits to work a shift at an hourly rate of that health care worker's choosing, will show up to work that shift, or at least give reasonable notice (24-hours) before resigning from that shift.
Therefore, RestUp has instituted "no-fault" quality control policies for users on the RestUp platform.
"No-Show" is defined as the failure of a RestUp user to show up to work a shift she/he has confirmed to work via the RestUp app.
"Tardiness" or a "Tardy" is defined as the failure of a RestUp user to show up within one (1) hour of the start time of a confirmed shift's proposed start time, unless otherwise approved in writing by the facility.
"Early Departure" is defined as a RestUp user leaving a shift early without the expressed written approval a facility representative.
"Insubordination" is defined as a RestUp user refusing to follow the instructions and direction the person at the facility designated to have such authority.
"Last Minute Resignation" is defined as a RestUp user resigning from working a confirmed shift within twenty-four (24) hours of the proposed start time of the shift.
"Suspension" or “suspended” is defined as a user's temporary (usually 30-days) deactivation from being able to see, apply to, and work facility shifts.
"Deactivation" or “deactivated” is defined as a user's permanent deactivation from being able to see, apply to, and work facility shifts.
"Reinstatement" is defined as a user's reactivation after deactivation to see, apply to, and work facility shifts.
"App Error" is defined as the user failing to clock-in, clock-out, or confirm a shift that they worked, resulting in manual correction by RestUp staff.
The first time a RestUp user no-shows to a facility shift, that user shall be suspended from the platform for thirty (30) days. The second time a user no-shows to a facility shift, that user shall be deactivated from the RestUp platform.
The first time a RestUp user commits the offense of tardiness, early departure, insubordination, last minute resignation, or app error, that user shall be given a warning. The second time a RestUp user commits the offense of tardiness, early departure, insubordination, last minute resignation, or app error, that user shall be suspended for (30) thirty days. The third time a RestUp user commits the offense of tardiness, early departure, insubordination, last minute resignation, app error, that user shall be deactivated from the platform.
After deactivation for six (6) months, a user may request reinstatement. Reinstatement may be granted if (1) this is the first time the user was deactivated, (2) the user continues to meet RestUp's credentialing requirements to activate a user, and (3) the user provides adequate commitment to follow RestUp's quality control policy.
RestUp strives to make the RestUp app as easy as possible to use. In fact, RestUp/MyShyft 2.0 should be launched January 2022, and RestUp/MyShyft 3.0 should be launched July/August 2022. However, RestUp staff is unable to track and manual correct agreements and transactions that occur outside the RestUp platform.
Unfortunately, we cannot anticipate every issue or problem a user might have with using RestUp. Therefore, if a user is unable to troubleshoot issues or continues to be unable to properly use the RestUp app to view, apply, confirm, and clock-in and out of shifts via the RestUp platform, that user will be deactivated.
A user may request reinstatement upon launch of RestUp/MyShyft 2.0 and 3.0 in order to test if that user can now successfully use RestUp. However, if that user continues to be unable to properly view, apply, confirm, and clock-in and out of shifts, that user will be deactivated.
You can choose whatever rate you think your experience, license, and work ethic deserve. However, keep in mind you are competeing with other health care professionals signed up with us. Remember that we markup your rate, so be sure to factor that into your decision about your rate.
Here is a chart showing our current aveage and median rates by license (updated as of March 2, 2022):
|License Categories||Median Hourly Rate||Number of Users|
o Mantoux tuberculin skin test (TST) or,
QuantiFERON-TB Gold In-Tube (QFT-GIT)®
QuantiFERON Gold Plus
Covid Vaccine Filter
We have added an additional license category that will act as a filter for shifts that you post. When posting a shift, you can select “Covid-19 vaccinated” in addition to the license type you are requesting (ie, CNA/QMA/LPN/etc). When selected, this will filter your shift request to only those RestUp caregivers who have their Covid-19 vaccination card on file with us. For example, if you’d like a Covid-19 vaccinated QMA to work a shift, you’ll need to select both QMA and Covid-19 vaccinated license categories.
Should I use the Covid-19 vaccination filter?
Please know that using the filter has the potential to limit the number of applicants for each shift you post. If your corporate policy does not require use of only vaccinated individuals, then we recommend you do not use the filter.
RestUp does not process religious or medical exemptions for caregivers. If your facility allows exemptions, a RestUp caregiver can complete your qualifying exemption form per your requirements to be kept on file at your facility.
Can I get proof of a RestUp caregiver’s Covid vaccination?
Yes. You can request caregivers bring their vaccination card to the first shift they work. Copies of vaccine cards can also be supplied per State Surveyor’s request. Please contact our office (317)983.1222 should this need arise.
Do you have Covid rates?
No. There is no additional fee through RestUp when a facility has Covid positive residents. Our caregivers always set their own rates, and the rates you see will be the rate your facility pays per hour.
How can we let caregivers know they will be caring for Covid+ residents?
In the event that your facility has Covid+ residents that will be cared for by RestUp caregivers, please update your facility profile (ie, “Covid positive facility”). You can also include this in the shift instructions.
Facilities will receive weekly invoice emails showing shifts worked the previous week, and can make payment three (3) ways:
Create a profile for your family or friend who needs care.
Create the care request for the day you need help or (for multiple days) the first day you want services to start.